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CASE STUDY
Wawruk - Modern Joinery
Client
Wawruk
Industry
Manufacturing and construction
Product
Sales Configurator
Administrative Configurator
Order Management Tool
Administration System
Date
2025-04-23
Skills
Ruby on Rails
JavaScript
StimulusReflex
Wizard Architecture
About Client
WAWRUK offers a wide range of high-quality joinery products sourced from reputable manufacturers. The offer includes both popular solutions and more exclusive options tailored to individual customer needs. For those seeking unique items, products from smaller, artisanal carpentry workshops are also available.
The company provides comprehensive service, including technical advice, measurement, consultations at every stage of construction, and professional installation. Thanks to cooperation with top manufacturers, WAWRUK ensures products of the highest quality, tailored to individual client requirements.
Client's Problem
As the product offering expanded and the need for more efficient order handling grew, the company recognized the lack of a suitable tool for door configuration. A clear demand emerged for a solution that would enable precise product customization and streamline the sales process. In response, a dedicated configurator in the form of a web application was developed, significantly improving operational efficiency and elevating the customer experience, bringing the company to a new level of professionalism.
Challenges for 2N
- Managing the complex process of defining product attributes and the relationships and dependencies between them.
- Flexible and conscious adaptation to changing project directions in a dynamic environment.
What we did
Defining the functional scope of product configurators.
Based on the existing business model and previously used tools, we identified the key start and end points of the product configuration process on the administrator side. The next step was to define the operating mechanisms, communication scope, and responsibilities of the configurator dedicated to the sales team.
Technology
Thanks to the previously prepared mockups, we efficiently defined technological requirements and selected modern solutions that ensured a fast implementation process and the creation of a highly responsive application.
Mockups of the seller and administrator panels
Interfaces for both layers of the application — administrator and seller — were designed to faithfully reflect the brand identity and clearly support daily business process management.
Process Personalization
The configurators feature a multi-step process for configuring the final object, which involves the complexity of component processes. We ensured that each stage had clearly assigned tasks, minimizing memory load and maintaining smoothness and speed at every step.
Outcome
Another local business received a dedicated tool that allows for independent and flexible scaling of its product offering. As a company operating in a competitive market, it required a solution that goes beyond the standard options available from other players. Thanks to precise personalization, this tool not only facilitates daily customer service and order processing but primarily enables differentiation from competitors and supports long-term business growth.
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